Job description Tele callers Jobs Responsibilities: • To find fresh sales opportunities through inbound calls, outbound cold calls, or email. • In the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements. • To route opportunities to the concerning department for further development and deal closure. • Contact potential or existing customers to inform them about a product or service using scripts • Answer questions about products or the company • Ask questions to understand customer requirements and close sales • Direct prospects to the field sales team when needed • Enter and update customer information in the database • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information Skills Required: • Effective communication skills.• Collect information and management.• Pay attention to details.• Quality of Persuasiveness to convince the customer.• Adaptability- to work for flexible hours• Initiative• Tenacious with never gives up and never stops attitude• Negotiation skills• Stress tolerance- to remain calm under pressure.• High-spirited energy• Self-motivation and confidence.• Product Knowledge• Target oriented.• Customer service orientation• Listening skills
